ALTO* Employee Savings and Retirement
ALTO* ESR is a solution specially developed to manage all group retirement products supporting millions of customers in a multi-insurers and multi-accounts keeping framework.. By automating and securing the administrative and accounting tasks, the solution allows the client to devote more time to the customer relationship and to the duty of advice.
ALTO* ESR covers the whole chain from front to back office:
High-value-added business services are associated with the platform and delivered by a specialized team, 100% in France. Clients benefit from personalized customer relationship management with all communications (letters, emails, text, portals, mobile applications) are set out in the client’s charter, possibility to operate as a white label, and telephone platform 7/7 24/24.
Clients also benefit from record keeping, accounting and finance support, and complete management of the order placement workflow Management of all inbound and outbound desktop publishing, electronic document management